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Terms & Conditions

Property Rules and
Booking Information

All Property Rules:
  • No pets are allowed
  • No events are allowed
  • No smoking, vaping, or e-cigarettes is allowed
  • No Students-only group bookings
  • No Loud music
  • No Party groups (groups likely to cause noise, nuisance, or disturbance to others)
Occupancy:
  • Unit sleeps up to the maximum number of specified people, plus one infant under 2 years old.
  • Additional persons may be allowed upon special request – subject to an extra charge.
Check-in / Check-out:
  • Check-in: 3:00 PM
  • Check-out: before 9:00 AM
Payment Policy
  • Deposit: 50% within 24hrs (25% if booking direct) balance due 30 days before arrival.
  • Final balance due 14 days before check-in.
  • No on-site payments accepted.
  • Admin fee of R150 applies to breakage deposit claims.
  • Bank fees deducted for cash deposits or card payment refunds.
Cancellation Policy:
  • Full refund up to 30 days before arrival
  • 50% refund up to 7 days before check-in
  • No refunds for environmental or construction noise beyond our control.

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